Frequently Asked Questions

Answers to common questions about swapping, buying, selling, and P2P trading on Forxbit.

General

What is Forxbit?

Forxbit is a cryptocurrency exchange and trading platform. Buy, sell, swap, and trade BTC, altcoins, and other digital assets with a fast, secure experience.

Do I need an account to swap or buy crypto?

How do I contact support?

Is Forxbit available on mobile?

Buy & Sell

How to buy a token

Select the token you are willing to buy, and the currency you want to pay with. Then provide the wallet address to receive the asset into (for the case of External Address), or connect your Forxbit account if you want to buy the asset into your Forxbit wallet

How to sell a token

Getting the transaction ID

Transaction status queries

Swap

Do I pay extra fees for using Swap?

Forxbit Swap is completely free. You do not get charged for using our Swap module

How soon do I receive my swapped asset

Are there minimum and maximum limits for assets?

How can I check transaction status for my swap activities

P2P

How does P2P trading work?

Place an order, pay the seller using the suggested payment method, then receive crypto once the seller confirms payment. Forxbit escrows the crypto until the trade is complete.

Do I need to log in to trade P2P?

Which payment methods are supported?